Avigilon’s Advanced System Health Monitoring service, delivered through the Avigilon Cloud Services platform, provides a set of everyday tools to increase security system availability and integrity.  Whether you have a single site or you have scaled up your system over time to multiple sites, how do you know if all your devices are up and running, if they are correctly configured, or if your devices and systems are all on the approved firmware or software version? With Advanced System Health, you can find answers to all of these questions and more, from the convenience of your web browser. 

Follow these 3 tips to optimize the integrity and availability of your sites!

1. Monitor your site’s health regularly to mitigate problems later on: It’s important for you to know what is happening with your system, so you can quickly take action to restore operations. Advanced System Health offers a single system health dashboard that rolls up the status of all recorders and connected cameras across one or more sites. It helps you more efficiently detect, verify, and prioritize your maintenance activities. And if you cannot regularly review the health dashboard and are concerned about missing critical events, Advanced System Health can also send you real-time health event notifications so you can stay up-to-date on issues that require your immediate attention.   
2. Stay up-to-date on the latest version to safeguard your system: Taking advantage of the latest features is a great way to protect your investment and maximize the value of your system. But new features are just a part of it. Important security enhancements and updates are also key to ensuring your system is operating safely and optimally. Advanced System Health makes it incredibly easy to remotely update Avigilon Control Center (ACC) software, without needing to visit each site, saving both time and resources. This way, you can be assured that your video management software is equipped with the latest features and security patches required to perform at its best. 
3. Maintain your cameras regularly to help optimize their performance: Managing multiple cameras can be a challenging task, especially at a scale where you are dealing with a fleet of cameras across one or more sites. Ensuring they are all online is a priority, but how about ensuring they are configured properly to meet organizational policies? With so many cameras, you need a way to reduce the time and effort to detect and resolve device availability and correctly configure devices. You can determine the model number, firmware version, network details, and service tag of cameras and Advanced System Health simplifies the process with the ability to remotely configure device settings from the cloud on a device-by-device basis without needing to physically visit your site. Together with the ability to monitor the health status of your cameras, Advanced System Health helps you more efficiently verify device settings and prioritize troubleshooting or maintenance activities.

If you have further questions, Avigilon ACS FAQs are available, or reach out to your Absco Solutions Account Executive or contact salessupport@abscosolutions.com.