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Nine Considerations When Planning a Security Operation Center

Feb 8, 2021 1:55:39 PM / by Erick Slabaugh, CEO, Absco Solutions

 

Absco CLF workstation

 

One of our senior account executives recently called me to solicit my aid in serving one of our clients who has need of a Security Operations Center or SOC. Her first question was “What do we need to know about developing a comprehensive plan for building out a customer SOC?” That is the right question to ask.

Here are nine key items I like to take into consideration:

1. What building systems will the occupants of the SOC need to interact with?
Elevators
Fire Alarm System
Intrusion Detection
Remote door release / Intercoms
Gate Release
Access Control
Card Management-and issuance
Visitor Management
Video Management/Video Monitoring
Building systems (water, heat, gas, etc)
Emergency Communications

2. How many workstations will be in the SOC?

3. How many square feet are there to work with?

4. What level of system integration exists between the various electronic systems?

5. What is the natural workflow?
In the event of various emergencies?
During normal working conditions?

6. Will graphic displays or automation of notification improve response?

7. What are the air conditioning /cooling concerns and power requirements?

8. Is there back up power available?

9. How digital are the systems (mobile) and can a back up location or off-site location be created if needed?

 

These aren’t all of the questions that go into creating an effective SOC, but they are a reasonable start. Of course, words such as budget, supervisory views, redundancy, survivability, process and training, standardization are all good words to consider in your planning as well.

 

Tags: security planning, Security Operations Center, SOC

Erick Slabaugh, CEO, Absco Solutions

Written by Erick Slabaugh, CEO, Absco Solutions

Erick Slabaugh has over 30 years of experience in the specialty contracting industry and is a serial entrepreneur. He is CEO and majority stockholder of Absco Solutions, “your facilities vulnerability mitigation experts”, with his primary responsibilities including: strategic development, business development, and growth strategies. Erick is also founder and CEO of FCP Insight, a SaaS business solution for specialty contractors. Erick serves on various non-profit boards including the Seattle Sports Commission, and the Columbia Tower Club’s Board of Governors. Erick has been a member of the Entrepreneurs’ Organization since 1997 and chaired the 2001 YEO Seattle University, the 2008 EO 20th Anniversary Event held in Las Vegas and vice-chaired the Istanbul University. Erick is a past two-term EO Global Board member and chaired the EO Leadership Academy from inception through year four. He received the EO Volunteer of the Year award for FY 2004-2005 and again for FY 2008-2009. The Seattle Volunteer of the Year award bears his name. Erick brings a unique energy and creative vision to the business ventures, boards and organizations that he belongs to and supports. Erick is known for his success in bringing business ideas and partnerships together, and championing and ensuring that those relationships are mutually beneficial to those involved.

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